Terms & Conditions

1. Who We Are

These Terms and Conditions govern your access to and use of the EzySystem application and related services (collectively, the “Service”), operated by Ezysystem (“we”, “us”, “our”). Our Privacy Policy explains how we collect, use, and protect personal information and forms part of these Terms. By using the Service, you agree to be bound by both these Terms and our Privacy Policy.

2. Acceptance of These Terms

By accessing or using the Service, you:

• confirm that you have read, understood, and agree to be bound by these Terms;
• confirm that you have read and understood our Privacy Policy and any Cookie Policy we may publish;
• confirm that any person using the Service under your account is authorized to do so.

If you do not agree with these Terms, you must not access or use the Service. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

3. User Licences

• A separate user licence (or seat) is required for each individual user who accesses the Service.
• Licences are non-transferable between accounts and must not be shared.
• Shared access or attempts to circumvent user or licence limits may result in suspension or termination of your account without refund.

4. Purchases

The Service may offer paid features such as subscriptions, plans, or usage-based add-ons. To complete such purchases, we may ask you to provide payment information including card details and billing details. By submitting payment information you confirm that:

• you are legally permitted to use the payment method you provide;
• all information supplied is current, complete, and accurate;
• we may share your payment information with third-party payment processors to complete the transaction.

We are not responsible for losses resulting from inaccurate, incomplete, or fraudulent information supplied by you.

5. Charges, Billing & Payment Terms

5.1 Subscription Fees

When you create a subscription or paid account, you agree to pay all applicable fees in accordance with the pricing in effect at the time of billing or renewal. This may include:

• setup or onboarding fees;
• recurring subscription fees (monthly, annually, or as otherwise agreed);
• additional user licence or add-on fees.

Fees are generally billed in advance for the selected billing period. You are responsible for all fees associated with licences or services activated under your account for the full billing term, regardless of actual usage.

5.2 Pricing Changes

We may change our pricing, introduce new products or features, or adjust existing fees from time to time. For material changes to recurring subscription fees, we will provide reasonable prior notice (for example, by email or in-app notification). Continued use of the Service after the effective date of the new pricing constitutes your acceptance of those changes.

5.3 Payment Methods

You must maintain a valid payment method on file to ensure uninterrupted access to any paid parts of the Service. Unless otherwise stated, invoices are due immediately upon issuance. If a payment cannot be processed, we may suspend or restrict your access until payment is successfully completed.

5.4 Credits and Add-On Services

We may offer optional credits or add-on services (for example usage-based features, additional storage, messaging, or integrations). Unless explicitly stated otherwise:

• credits may have an expiry date after which they cannot be used;
• unused or expired credits are generally non-refundable;
• pricing for credits and add-ons may change with prior notice.

5.5 Chargebacks

If you dispute a payment with your bank or card provider (a “chargeback”) without first contacting us to resolve the issue, we may charge you for any fees or costs we incur as a result of the dispute, in addition to the outstanding amount owed. If the dispute is resolved in our favour, you remain responsible for the full amount of the original invoice.

5.6 Non-Payment

If payment is not received on time, we reserve the right to:

• limit or suspend access to your account or certain features;
• apply any late fees or interest permitted by applicable law;
• refer unpaid invoices to a collections partner or legal representative.

No refunds are provided for valid subscription charges that have already been incurred.

6. Availability, Errors & Inaccuracies

We are constantly improving the Service, and from time to time descriptions, features, or information may contain typographical errors, inaccuracies, or omissions. We do not guarantee that any information on the Service is complete, accurate, or current. We may correct errors, update information, or modify features at any time without prior notice.

7. Accounts & Security

When you create an account with us, you agree to:

• provide accurate and complete information, and keep it up to date;
• keep your login details confidential and secure;
• notify us promptly of any suspected unauthorised use of your account.

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to safeguard your login credentials.

8. Intellectual Property

All intellectual property rights in the Service, including software, source code, design, logos, trademarks, text, graphics, and other content are owned by us or our licensors. Except as expressly allowed in these Terms, you may not copy, modify, reproduce, distribute, sell, or lease any part of the Service or use our branding without our prior written consent.

9. Third-Party Links & Services

The Service may contain links to websites or services operated by third parties. We do not control, endorse, or assume responsibility for any third-party content, policies, or practices. Your use of any third-party website or service is at your own risk and subject to the terms and policies of those third parties.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if:

• you breach these Terms or any applicable laws;
• you misuse the Service or use it in a way that may harm us or others;
• we are required to do so by law or a governmental authority;
• we decide to discontinue the Service (in whole or in part).

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including but not limited to ownership, indemnity, disclaimers, limitations of liability, and governing law) will remain in effect.

11. Indemnification

You agree to indemnify and hold harmless Ezysystem, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way related to:

• your access to or use of the Service;
• your breach of these Terms;
• your violation of any law or the rights of a third party.

12. Limitation of Liability

To the maximum extent permitted by law, Ezysystem and its affiliates shall not be liable for:

• any indirect, incidental, special, consequential, or punitive damages;
• loss of profits, revenue, data, goodwill, or business opportunities;
• unauthorised access to or alteration of your transmissions or data;
• any conduct or content of any third party.

Our total aggregate liability arising out of or relating to the Service or these Terms shall be limited to the amount you paid to us for the Service during the three (3) months immediately preceding the event giving rise to the claim, or the minimum amount required by applicable law if greater.

13. Disclaimer

The Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

• the Service will be uninterrupted, secure, or error-free;
• defects will be corrected;
• the Service will meet your requirements or expectations;
• the Service or servers are free from viruses or other harmful components.

14. Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such cases, the exclusions and limitations shall apply to the fullest extent permitted by applicable law.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United States Of America, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Dover, DE to resolve any dispute arising out of or relating to these Terms or the Service.

16. Changes to These Terms

We may modify or replace these Terms from time to time. When we make material changes, we will provide notice (for example by email or within the Service) before the new Terms take effect. By continuing to use the Service after the effective date of any changes, you agree to be bound by the updated Terms. If you do not agree to the new Terms, you must stop using the Service.

17. Privacy & Cookies

Your use of the Service is also subject to our Privacy Policy and any separate Cookie Policy we may publish. Please review those documents carefully, as they describe how we handle your personal data and use cookies or similar technologies.

18. Contact Us

If you have any questions about these Terms, you can contact us at:

Ezysystem
Email: admin@ezysystems.net

Address: 1111b South Governors Ave STE 48450 Dover, DE US

Phone: +1 (862) 246-3832