Ezysystems – Messaging for Marketing
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The easy way to keep in touch with every customer.

Ezysystems brings SMS, email and notifications into one place so you can send reminders, promotions and updates that feel personal – without juggling different apps or devices.

Perfect for appointment-based and route-based businesses that want consistent communication, faster responses and happier customers.

Start a free trial Which plan?

Messaging credits are included with selected Ezysystems plans. Top up when you’re ready to scale.

Ezysystems · Messaging & Marketing
Campaign running
Customer · SMS Hi, can I book my annual clean again this month?
You · Campaign reply Absolutely {{customer_name}} — we’ve added you to our {{service_name}} route on {{next_available_date}}. You’ll receive a reminder the day before.
Customer · Email Thanks! Love how easy it is to book with you.
Template: Annual service reminder · {{route_name}}
SMS, email & push in sync Replies stored on the customer record

Consistent communication, faster responses and less chasing.

Managing messages across SMS, email and other apps can get overwhelming. With Ezysystems, every message connects back to the customer and the job – whether it’s a one-to-one conversation, a reminder or a bulk update.

Send automated reminders, schedule marketing campaigns and respond to customers in a single, organised inbox. Stay professional, save time and reduce missed appointments with tools that work alongside your schedule.

And because messaging is built into Ezysystems, you can pull in live data (like appointment times, outstanding balances or addresses) without copying and pasting.

Messaging Channels

Everything you need to contact customers clearly and reliably.

Combine SMS, email, private numbers, bulk sends, schedules and push notifications into one connected communication toolkit.

SMS Messaging

Keep SMS conversations tidy and easy to follow

Scroll through full SMS history with each customer, see when messages were delivered and read, and respond from your desktop or mobile app instead of a personal phone.

  • Complete conversation timeline per customer
  • Clear timestamps for every message
  • Personalise texts with names, addresses and job details

Ideal for appointment confirmations, on-the-way messages and quick updates.

Email Messaging

Send professional emails straight from Ezysystems

Use your usual business email address for outgoing messages so customers always recognise who it’s from. Set up automated emails for specific actions and keep a record of everything against the customer profile.

  • Automatic emails for job completion or invoices
  • Templates for different services or customer segments
  • Tokens for customer name, job address and appointment dates

Great for invoices, follow-up notes and longer updates.

Private Business Number

Keep a consistent business identity

Add a dedicated business number to your Ezysystems account so SMS messages always come from the same sender ID. Redirect calls from that number to different team members depending on who’s working that day.

  • Single, professional number for all customer texts
  • Call forwarding rules you control
  • No more mixing personal and work conversations

Bulk Messages

Send bulk updates without feeling spammy

Select a group of jobs or customers and send a tailored message in just a few clicks. Ideal for informing customers when routes change, weather causes delays or you want to promote a seasonal offer.

  • Choose recipients by route, service or tag
  • Use tokens to insert dates, times and names automatically
  • Save templates so common messages are ready to go

Keep customers informed at scale while still feeling personal.

Scheduled Messages

Let reminders go out at the perfect time

Choose when messages are sent – early morning, afternoon, evening or at a precise time – and let Ezysystems deliver them automatically.

  • Predefined time windows or custom times
  • Send before appointments, renewals or follow-ups
  • Mix email and SMS depending on urgency

Reduce no-shows and last-minute cancellations without manual effort.

Push Notifications

Know what’s happening the moment it happens

Use push notifications to stay on top of incoming messages, appointment changes and payment events. Tap a notification to jump straight into the customer’s thread or job.

  • Customisable alerts for different event types
  • Instant access to the full conversation
  • Helps teams respond quickly from anywhere

Perfect for keeping office and field teams aligned in real time.

Trusted by growing service businesses

Messaging that makes your business feel organised and responsive.

Hear how teams use Ezysystems messaging and marketing together to improve communication, reduce admin and keep calendars full.

“Customers love how well we communicate now.”

Day-before reminders, on-the-way texts and quick replies all happen from Ezysystems. We no longer jump between phones, messaging apps and email. Customers notice the difference.

Chris R. Owner · Horizon Window Care

“Small automations made a huge impact.”

Automatic reminders and bulk updates mean our team spends far less time chasing people. Missed appointments are down, and payments come in faster because customers always know what’s happening.

Gareth K. Director · BrightSide Home Care

“We finally have one system for all customer messages.”

Before Ezysystems, each team member was using their own phone. Now everything is tracked in one place. If someone is off, another person can pick up exactly where the conversation left off.

Jack A. Operations Lead · ClearLine Services

Guides & resources

Articles to help you get the most from Ezysystems messaging.

2-way Messaging

Getting started with Ezysystems two-way messaging

Learn how to connect your number, configure notifications and start handling all customer replies from one shared inbox.

Reading time · 6 minutes

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Marketing

Using messaging and campaigns together to fill your schedule

See how to combine routine reminders, bulk messages and targeted offers to keep your team busy in the days and weeks ahead.

Reading time · 7 minutes

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Credits & Costs

Understanding messaging credits and keeping costs predictable

A simple guide to how credits work in Ezysystems, how far they go and how to get the best return on every message you send.

Reading time · 5 minutes

Read more